At Glasses Love we are dedicated to providing best customer service possible. Our goal is to ensure that you are totally satisfied with your shopping experience. We accept returns of orders within 5 days after the date of receipt in the mail. You are welcome to open a box, try glasses frames and show them to your friends before deciding whether to keep them or return them.
Returned glasses must be accompanied with original packaging, case, box, unused cleaning cloth and manufacturer authenticity cards. Glasses must be unadjusted and without damage.
Prescription glasses and custom made orders can not be returned and are final sale.
Returns must be sent to the returns address provided when requesting returns authorization. Please e-mail us that you want to return to get clear instructions to avoid customs fees.
All returns must be mailed back within 3 days after return authorization is provided.
Shipping fees are not returned.